\The Last Word – Episode 14: Broad River Retail
In Episode 14 of The Last Word Podcast, Ray Allegrezza sits down with Charlie Malouf and Manny Rodrigues, the dynamic owners of Broad River Retail. Tune in to hear about their inspiring journey from joining the company to leading a successful management buyout. Discover how their people-centric approach and strong team culture have driven Broad River Retail to be recognized as "Retailer of the Year" and one of Charlotte’s 50 fastest-growing companies. Charlie and Manny discuss the importance of language in shaping company culture, their innovative podcast "Stories from the River," and the concept of the Purpose Economy. They also share their strategies for maintaining a healthy balance sheet while prioritizing customer experience, including plans to remodel existing stores and open new locations. Whether you’re in the retail sector or simply interested in effective business strategies, this episode offers valuable insights into fostering growth and success through a people-first approach.
Recorded July 2024
More Episodes of The Last Word Podcast
The Last Word – Episode 15: Todd Wanek
In Episode 15 of The Last Word Podcast, Ray interviews Ashley Furniture Industries CEO, Todd Wanek, a distinguished figure in the home furnishings world. Todd discusses his rise as an innovator and leader, detailing the transformative strategies that have defined his career. He also provides a candid analysis of current industry trends and the evolving…
The Last Word – Episode 13: Andy Counts
In this episode of The Last Word Podcast, Ray Allegrezza interviews Andy Counts, CEO of the American Home Furnishings Alliance (AHFA). Andy shares insights on the future of the home furnishings industry, discussing how low-interest rates will drive housing demand and impact the market. He also addresses key challenges and opportunities, including regulatory achievements like…
The Last Word – Episode 12: Tammy Nagem
In Episode 12 of “The Last Word” podcast, host Ray engages with Tammy Nagem, a prominent executive at High Point Market Authority, to discuss her extensive career and pivotal role in organizing one of the largest home furnishings trade shows globally. Tammy shares her journey, industry insights, and the challenges and opportunities faced by the…
The Last Word – Episode 11: Kimberly Wheat
In this episode of The Last Word podcast, host Ray Allegrezza welcomes Kimberly, the founder of Wb Media Group, a specialized marketing agency for furniture dealers. Kimberly shares her journey from journalism to establishing Wb Media Group with her husband, Greg Bunting. She emphasizes the importance of understanding customer bases and utilizing first-party data for…
The Last Word – Episode 10: Justin Robichaud
In this insightful episode, Ray sits down with Justin Robichaud, the visionary founder of Wood You Build It, explores the unique philosophy that drives his business to offer custom-built, American-made furniture. Diving deep into the appeal of handcrafted items, Justin discusses how his company caters to a growing demand for quality and sustainability, over the…
The Last Word – Episode 9: Blaine and Jeffrey Smith
In this engaging episode of The Last Word Podcast, Ray Allegrezza welcomes Blaine and Jeffrey Smith, seasoned veterans with over 40 years in the industry. Blaine, from an independent sales viewpoint, talks about building a new team and mentoring the next generation. Jeffrey shares his transition from sales rep to a leadership role, focusing on…
The Last Word – Episode 8: Amy Archer
In this episode, Ray and IHFRA delve into a captivating dialogue with Amy Archer, discussing the intersection of shared experiences, future plans, and deep insights into the design industry. Amy unveils her journey from being enchanted by home design as a child to her transformative experiences across various roles, culminating in her notable achievements, including…
The Last Word – Episode 7: John Pinion
Join us for an eye-opening episode of “The Last Word” podcast as industry veteran John Pinion discusses the evolving role of industry representatives, the Covid-19 impact, and the challenges and opportunities faced by sales reps and retailers. Pinion shares insights on the changing landscape, emphasizing the transition from face-to-face interactions to technology-driven strategies, the pandemic’s…
The Last Word – Episode 6: Lance Hannish
Welcome to a riveting episode of “The Last Word”! Join your host, Ray Allegrezza, as he engages in a captivating conversation with the brilliant mind behind the crystal ball of advertising, Lance Hannish. Hannish, the Co-Founding Partner at CNA | Sophis Integrated Marketing Innovations, takes us on a journey back to decades ago when he…
The Last Word – Episode 5: Lael Thompson
In this captivating episode of “The Last Word” podcast, we dive deep into the dynamic world of the furniture industry with our special guest, Lael Thompson. Join us as we explore the remarkable journey of this young retail prodigy who is reshaping the industry landscape with his innovative strategies and fresh perspective. What to Expect:…